End of Section Quiz: Conscious Communication

Which of the following is the best definition for “Warmth”?

Which of the following is the best definition for “Empathy”?

Which of the following is the best definition for “Respect”?

Multiple Choice. What percent of our communication comes through our tone?

Which of the following communications tools helps an upset person unconsciously relax?

Which of the following communications tools helps an diffuse emotion and get to logical thought and to demonstrate your connection to the person?

Multiple Choice. _______ are intended to gather a lot of information.

Multiple Choice. _______ are intended to gather very specific information.

Multiple Choice.  Providing a person the choice of “would you like a glass of water or a cup of coffee” is an example of:

Multiple Choice.  _______ helps the person reinstate control over their situation.

True or False. You can assume that someone feels safe enough to talk to you once the immediate emergency or threat has passed.

True or False. Working to empower a survivor/victim helps establish rapport. 

Which of the following are GOOD forms of communication?